Zachary M. Champlin

Product Manager • Technical Communicator • UX Strategist

Austin, TX Zchamplin1@gmail.com 512-426-3877

Results-driven technical communicator and UX strategist with a Master's in Technical Communication (4.0 GPA) and hands-on experience in product lifecycle management, cross-functional team leadership, and data-driven decision-making. Skilled in translating complex technical concepts into clear product requirements and actionable documentation. Experienced with AI/ML tools and committed to responsible, transparent AI use in building scalable, user-centered products.

Product Strategy Lifecycle Management Project Management Cross-Functional Collaboration Data-Driven Decisions AI/ML & Generative AI UX/UI Design User Research Content Localization Technical Documentation Requirements Writing

Experience

Temple of the Acid Fist Records

Remote  •  August 2024 – March 2025

Founder & Creative Producer

  • Led end-to-end strategy and go-to-market execution for AI-powered music brand across YouTube and streaming platforms
  • Produced 40+ albums using Suno and Stable Diffusion with iterative workflows and structured release cycles
  • Achieved monetization and scaled to 10K+ subscribers and 100K+ views in 4 months through SEO, analytics, and content targeting
  • Managed cross-functional workflows in audio, visual branding, and content marketing aligned to growth KPIs
  • Applied responsible AI practices and global audience research to ensure ethical, resonant engagement across cultures
  • Conducted cultural research and internationalization strategy to build a globally resonant brand, targeting audiences across time zones and cultures

Crunch Fitness

Round Rock, TX  •  April 2019 – Present

Team Lead & Training Manager

  • Leading cross-functional team of 8–12 staff, managing onboarding, performance tracking, major projects and stakeholder communication to drive user satisfaction and operational efficiency
  • Built standardized training systems and sales protocols, reducing staff ramp-up time and improving service consistency across the department
  • Implemented scheduling and performance tracking tools, using data-driven metrics to increase team productivity, reduce churn, and inform iterative process refinements
  • Launched a gym-wide engagement initiative that increased client participation by 30% through structured accountability workflows and feedback-driven iteration
  • Translated complex program requirements into clear, actionable documentation for staff and clients, including the facility's first new-hire handbook and onboarding video series

Independent Creator & Coach

Round Rock, TX & Remote  •  December 2023 – Present

  • Produced educational content on supplementation, training systems, and discipline emphasizing clarity, engagement, and repeatable outcomes
  • Translated complex technical capabilities into clear deliverables for diverse stakeholders, supporting digital campaigns, video production, and product communications
  • Coached 100+ clients through structured programs, iterating on deliverables using feedback and performance metrics to optimize outcomes

Texas State University — IT Department

Remote  •  January 2024 – May 2024

IT UX/UI Consultant — Graduate Internship

  • Collaborated with the university's IT department to evaluate ITAC website accessibility and usability, conducting heuristic evaluations and user focus groups
  • Delivered a comprehensive, data-driven recommendation report applying modern UX design principles, directly informing product improvement decisions
  • Refined skills in user research methodology, information architecture, and translating user needs into actionable product requirements

Texas State University — English Department

Remote  •  January 2023 – May 2023

Instructional Assistant

  • Reviewed and evaluated 250+ undergraduate essays against quality standards under strict deadlines, demonstrating stakeholder management and attention to detail
  • Received offer for Teaching Assistant role

Education

Texas State University

Master of Arts in Technical Communication

4.0 GPA • UX/UI Design, Content Localization, Rhetorical Theory, Research Methods

Letter of Recommendation from Director of MATC Program

May 2024

Texas State University

Bachelor of Arts in General Studies

Magna Cum Laude • Minors: Writing, Mass Communication, Psychology

December 2022

Google

Project Management Certificate

2024

Technical Skills

Product & Analytics

YouTube Studio Google Analytics SEO / Metadata Optimization Product Analytics Data Visualization

AI & Development

All Major LLMs Generative AI Python HTML / CSS GitHub WordPress Replit Cursor

Design & Productivity

Adobe Suite Microsoft Office Google Workspace DaVinci Resolve

Methodologies

Iterative Development User Research Heuristic Evaluation Cross-Cultural Communication Project Management (Google Certified)

Contact

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